At Kalon Hospitality, your privacy and trust are of utmost importance to us. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, make a booking, or interact with our services — both online and offline.
By using our website or providing your information, you consent to the practices described in this policy.
1. Information We Collect
We may collect the following types of personal information from you:
- Personal Details: Name, email address, phone number, address, and ID details (for bookings).
- Booking Information: Check-in/check-out dates, preferences, special requests, and payment details.
- Website Interaction Data: IP address, browser type, device details, and usage patterns.
- Marketing Interaction Data: Information gathered through Google Ads, Facebook Ads, or other marketing campaigns, such as form submissions or click activity.
2. How We Use Your Information
We use your information to ensure a seamless and personalized experience:
- To confirm bookings and manage your reservations.
- To communicate about your stay, inquiries, or special offers.
- To improve our website, services, and guest experience.
- To run promotional campaigns via Google Ads, Facebook Ads, or other digital marketing platforms.
- To analyze engagement and improve our advertising effectiveness.
3. Cookies and Tracking Technologies
Our website uses cookies, pixels, and tracking technologies from third-party providers, including Google and Facebook, to:
- Understand user behavior and preferences.
- Deliver personalized advertisements and remarketing campaigns.
- Measure campaign performance and optimize content delivery.
- You can adjust your browser settings to disable cookies, but this may limit certain functionalities of our website.
4. Data Sharing and Disclosure
We respect your privacy and do not sell or rent your personal data. However, we may share information with:
- Trusted service providers for payment processing, email delivery, or marketing campaigns.
- Advertising partners such as Google and Meta (Facebook/Instagram) to deliver personalized ads.
- Law enforcement or government authorities, if required by law or to protect our property and guests.
- All partners are bound by confidentiality and data protection agreements.
5. Data Security
We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, alteration, or loss. While no system is completely secure, we use encryption and secure servers to protect your information.
6. Your Rights
You have the right to:
- Access, correct, or delete your personal data.
- Opt out of marketing communications at any time.
- Request details about how your data is processed or shared.
To exercise these rights, please contact us at:
📧 info@kalon.co.in
7. Third-Party Links
Our website may include links to other websites. Kalon Hospitality is not responsible for the privacy practices or content of those external sites. We encourage you to read their privacy policies before providing any personal information.
8. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised effective date.
9. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
📍 Kalon Hospitality
📧 info@kalon.co.in
📞 +91 76008 10566
